Marketing & Client Relationship Manager

YOUR MISSION

We are looking for a colleague to join our Marketing & Sales team as Marketing and Client Relationship Manager. Your mission will be to sharpen and build brand awareness, increase high-value leads and improve customer relations through all available marketing tools.

In short, your responsibilities will be:

  • Implementation of the marketing strategy
  • Customer satisfaction

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YOUR DAY-TO-DAY TASKS

  • Strategy implementation and project management
  • Content production
  • Campaign development, implementation and analysis
  • Social Media Management
  • Press release writing
  • Complaints management
  • Event planning
  • Client interaction / showroom
  • Product development

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YOUR PROFILE

Personal qualities

  • Interesting, fun, creative, idiosyncratic
  • Efficient, analytical, strong sense for organization, reliable, autonomous
  • Sense for aesthetics, beauty, luxury

Professional qualities

  • Bachelor’s or Master’s degree in marketing, business, communication or relevant field of study
  • 3 years+ experience in marketing position (direct reporting to senior management without day-to-day management)
  • Strong client focus, communication and soft skills
  • Strong expertise in digital marketing
  • Good knowledge in graphic design tools (Photoshop, Canva)
  • Basic experience in video editing
  • Analytical & business mindset: able to identify opportunities based on customer needs
  • Experience with Google Ads & FB Business Manager
  • Content production skills (or willingness to learn)
  • Willingness to learn all about stone
  • High proficiency in FR & EN is non-negotiable, LU is a strong plus

WHAT WE OFFER YOU:

  • Beautiful product to market ! Really, stone is beautiful and fun
  • Freedom to shape and create: autonomous, high-responsibility role with direct reporting to company management
  • Young, fun and growing team: Modern, dynamic and stimulating work environment with perks like WFH, discounts on stone works, fast-growing industry and overall a young, motivated team
  • Attractive Salary & professional development: interesting compensation package and unique opportunity for professional development

HOW TO APPLY:

  • Please send us a CV and cover letter via Indeed
  • In your cover letter, amongst others, please indicate your motivation to join our team, and elaborate on your previous experiences that lead you to us
  • Whenever possible, please provide concrete and precise examples of your experience relating to the ‘Day-to-day tasks’ and the qualities listed in the ‘Profile’ section above (either in your CV, cover letter, or separately)
  • Do not hesitate to provide links (campaigns, websites, social media accounts, …), documents, event reports, press releases, etc. from your previous work experience